All Questions
14 questions
-1
votes
1
answer
57
views
How to capture Subscriberkey in Text response in mobile connect
we have sent outbound message and capturing mobile number and subscriberkey into data data extension and now when user responds to outbound with keyword Accept, we need to update the response to ...
- 3
0
votes
1
answer
215
views
SQL Query Mobile Subscription
Is it possible to query first name, last name, keyword, and mobile number from _MobileSubscriptions?
- 31
-1
votes
1
answer
220
views
How to block replies on sms sent with a short code ? Marketing Cloud mobile connect
We're using Mobile connect with a short code to send sms to our employees and would like to prevent from receiving replies on the short code send (make it a one way send).
Is it possible to configure ...
- 3
1
vote
2
answers
190
views
Is there a LogUnsubEvent/Log an UnsubEvent equivalent for MobileConnect?
I'm looking for a MobileConnect version of LogUnsubEvent where you can unsubscribe a contact at the All Subscriber level -- or in MobileConnect terms: All Contacts.
My current options I see are:
...
- 4,765
1
vote
1
answer
2k
views
Can I send international sms from marketing cloud? If yes, how to stop that?
My sales cloud database mainly contains mobile phone numbers from India but in few cases these phone numbers might be from other countries.
Q1. Can I send sms to mobile numbers from other countries ...
- 556
1
vote
1
answer
1k
views
Automate importing of SMS MobileConnect data
I recently engineered an automation to import data from our FTP to a data extension based on a file drop. Marketing Cloud does this very easily. What I haven't been able to figure out is how to do ...
- 898
1
vote
1
answer
910
views
MobileConnect Functionalities and Questions [closed]
I am helping a client design and implement MobileConnect - and have come across some functionality issues and questions. Can someone with MobileConnect expertise help with addressing all or some of ...
- 41
0
votes
1
answer
564
views
Dynamic Lookup in SMS
I am trying to have a dynamic Date in my SMS, called PaymentDueDate. The date is in a DE, that will be the source of the journey that I am using.
The code that I am using when building the message is:...
- 19
1
vote
1
answer
348
views
Ways of storing inbound SMS'es
What ways do we have to store inbound SMS'es from clients to new Data Extension?
The limitation here is that we're trying to do this without requiring customer to specify a keyword in front of their ...
- 5,794
4
votes
1
answer
12k
views
Is there any way to shorten URL in SMS in Marketing Cloud?
I am trying to schedule an SMS in the journey to the subscribers who did not open their email. I want to redirect the subscribers to their hosted email page.
I am using the below code to populate ...
- 43
1
vote
2
answers
284
views
Allowing for multiple formats of mobile numbers
I'm trying to perform a lookup to retrieve a records "MemberNumber" off their mobile number.
The data i'm dealing with has up to three different formats of numbers
either starting with a 0, 61 or no ...
- 172
0
votes
4
answers
513
views
In a SMS only display a variable if under a certain lenght
I wanted to send a SMS and only display the "FirstName" of the recipient if this variable is under a certain character length.
I was looking at how to do this and can see two options:
Length
%%[IF (...
- 172
1
vote
1
answer
509
views
Is there a way to retrieve Mobile Connect message content via API?
I created a SMS message in MobileConnect and I want to be able to retrieve this message object (content, short code, etc.) via the REST API but I can't find the appropriate endpoint when looking ...
- 13
3
votes
1
answer
1k
views
Why can't Mobile Connect reports be automated for import?
Since no pre-defined reports are available, and the Contacts system table, although it contains all the necessary data, cannot be queried or exported for some reason, does anyone have a workaround so ...
- 31