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We're using Mobile connect with a short code to send sms to our employees and would like to prevent from receiving replies on the short code send (make it a one way send). Is it possible to configure this in Mobile connect? Thank you

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  • Thank you Rafal.
    – Lise
    Commented Mar 11, 2023 at 11:20
  • Thank you Rafal. I'll try it and will keep you informed
    – Lise
    Commented Mar 11, 2023 at 11:22

1 Answer 1

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You can set a "From Name" in your mobile message to prevent the recipient replies the SMS.

Only use From Names for one-way outbound communication, such as alerts, updates, and notifications. Because there’s no long code, recipients can’t respond to messages sent via From Name. To receive a response, set up a separate short code and include that number in the message. To respond, the recipient manually sends a response to the short code that was included in the message.

Reference: From Names

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