Please help, I wanted to retrieve all of the inbound SMS in our Marketing Cloud. Kindly let me know how what are the best ways to do this (ampscript/report, etc).

1 Answer 1


Example two ways:

  1. Query the SMSMessageTracking data view with Inbound = 1. Results will be limited to one business unit
  2. In Reports create a "SMS Message Detail Report". This can extract all inbound text messages if run in the root business unit, but will not be limited to inbound SMS - you will need to filter the report.

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