Please help, I wanted to retrieve all of the inbound SMS in our Marketing Cloud. Kindly let me know how what are the best ways to do this (ampscript/report, etc).
1 Answer
Example two ways:
- Query the SMSMessageTracking data view with
Inbound = 1
. Results will be limited to one business unit - In Reports create a "SMS Message Detail Report". This can extract all inbound text messages if run in the root business unit, but will not be limited to inbound SMS - you will need to filter the report.