I have a question regarding the IER and Email Sends related list within the CRM after completing the MCC implementation.
When testing the connector - I created an email send to a report (the report had 1 lead record) and once completed, I requested the tracking data and when i viewed my Lead record, the IER related list was populated, but the Email Sends related list was not - see attached.
Per my understanding, both related lists would populate, but IER would have the results (i.e. email was opened at xyz time) is my understanding wrong? If i sent to a report, should it not be populating?