WE have a suituation :
- we sent the email to subscibers from CRM.
2.we get the tracking report back to CRM and the Exacttarget responses doesn't contain First open date / first click date somehow.
- We want to re-send the emails to those who did not opened the emails.
4.But from the CRM we can't do as we dont have information.
5.So as a round about solution , can we do the following:
a. From Exacttarget tracking information/details of that particular send , we copy
subscriber of 'Did not open' to a new subsciber lists and make a guided sends / sends .
b. Just wonder if we can get the tracking information back to CRM when we do sends from Exacttarget directly or atleast the unsubscribes ??
c. Any other way to do it ?