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MobileConnect is a Marketing Cloud Mobile Studio Service to create, send, receive, and track SMS and MMS text messages.

3 votes
Accepted

MobileConnect - No way to update mobile number, therefore deleting priority 2 numbers?

The support came back with a more definitive reply: "I have checked your concerns with the team and they have explained that each MobileNumber associated with a particular contact would log the infor …
Kenneth Wagner's user avatar
1 vote

SMS conversation with MobileConnect

need to initiate the SMS using: APEX Call to create the SMS sende via the MC API Salesforce Entry Event in Journey Builder, and send the SMS via Journey Builder (note: The contact needs to exists in MobileConnect
Kenneth Wagner's user avatar
1 vote
Accepted

Sending SMS to contacts using MobileConnect inside Salesforce

MobileConnect isn't enabled, so i can't test it. However, the functionality seems to be present. The answer then becomes: How/When do you want to send the sms? …
Kenneth Wagner's user avatar
0 votes
Accepted

AMPscript feedback on MobileConnect OptOut for multiple subscribers

I figured it out based on the old exacttarget help page. Essentially it was an error in how i processed the "SET Contact Row" stuff.. Look below for the right statement. I changed the following: IF R …
Kenneth Wagner's user avatar
2 votes
Accepted

MobileConnect Best Practices for Short Codes

I believe it is a matter of perspective in terms of the needs you phase - and potentially keyword availability. If you insist on "Subscribe" as a keyword for two brands - if it's available - two shor …
Kenneth Wagner's user avatar
1 vote

Mobile Connect Import CSV File

You have the right columns based on the outline here: https://help.marketingcloud.com/en/documentation/mobileconnect/contacts/import_contacts_to_a_standard_list_or_all_contacts/prepare_file_for_import/ …
Kenneth Wagner's user avatar
0 votes

Mobile Option not available in Salesforce Marketing Cloud Connector Settings

If you want to send SMS from Salesforce Core, you would need to create an apex class that triggers / sends the SMS through an API call towards Marketing Cloud. There is no point-n-click trigger config …
Kenneth Wagner's user avatar
2 votes
Accepted

Is there a way to update MobileConnect Subscription Data from a Data Extension?

If you go to contact builder => import, you can create an import that can import subscribers from a data extension to a keyword, and then set their correct status based by a column's value in the DE. …
Kenneth Wagner's user avatar
1 vote

Update MobileConnect Demographics from a Data Extension

Based on the error you are receiving, I would believe you should add the following to your import Data Extension: Priority (which should just have default value of 1) Mobile Number needs to be writt …
Kenneth Wagner's user avatar
2 votes
Accepted

MobileConnect tracking data to Sales Cloud?

At present, this is not possible - and the roadmap doesn't reveal an ETA for this feature. The only way / best way to achieve this would be to use ampscript and a custom object for this - but be mind …
Kenneth Wagner's user avatar