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I am trying to include Emoji in my Push notifications.

When I use a REST API tool such as ARC tool and trigger Push notification to a device, I see the Emoji in my notification. For example:

POST https://www.exacttargetapis.com/push/v1/messageContact/TEMPLATEID/send

{ "devicetokens":["xxxxxxxxxxxx"], "Override": true, "MessageText": "\ud83d\ude08 This Holiday Season, get 30% off all products" }

When I trigger the above using REST tool, I do see the Christmas tree Emoji in my Push notification but when I try to include the same message text in my Outbound API triggered Mobile Push notification, it doesn't work - I just receive the Unicode in my notification.

I even tried implementing it through https://help.salesforce.com/articleView?id=mc_gc_dynamically_add_emoji_to_a_message.htm&type=5 but no luck.

Can anyone help me figuring this out.

Thanks.

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  • Have you tried simply cutting and pasting the emoji into the text field as opposed to using the Unicode?
    – Bill Mote
    Commented Oct 15, 2018 at 14:09
  • Thank you @BillMote, I got the same response from SFMC support. They asked me to copy and paste it directly in the message. SFMC supports all the emoji's available here emojipedia.org
    – Sudhir Kumar
    Commented Oct 16, 2018 at 19:04

1 Answer 1

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Copy and paste the emoji directly into the message text entry field.

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