2

Does anyone know a way (or could it be a feature) to send Emoji or Emoticon's in an SMS (MMS) from Salesforce Marketing Cloud (Mobile Connect).

I'm aware it can be done from Mobile Push - I understand there are limitations/restrictions around SMS - so I'm very interested to know if anyone has a hack/solution.

For example - I want to send an emoji of a Christmas Tree.

1 Answer 1

1

This was just asked in MC Success Community as well and the response from SF side was that Emojis are non-GSM characters, and only some country/code combos support the use of non-GSM characters.

So depending on the country/code you're trying to send to, try using the code on some test number and see if that works. If not, there's no alternative at the moment.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .