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I am using a triggered email to send email to a person who registers to my page. The triggered email works fine. However, I would like to send a next email to persons who open the previous triggered email. I don't know how to do that. I usually do that in a Journey, but not with triggered email. I can't find any feature in Journey Builder that relates to triggered email. If there is anyway to achieve my gold, please give me a suggestion.

  • What is the reason for not sending the first mail with journey builder in the first place? – Stephan de Paly Nov 9 '17 at 18:46
  • Umm. I think you are right. I should implement a new API to inject contacts to Journey Builder and then send email to them instead of triggered email. I am implementing it by following this link link. Does SFMC FuelSDK support injecting contacts to Journey Builder? – Ponpirat Nov 11 '17 at 6:46
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You can also use the API entry event, and keep all emails in Journey Builder

https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/how-to-fire-an-event.htm

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My suggestion will be to use the Automation Studio Audience entry event. The automation will contain a Query activity, looking into Open data view: https://help.marketingcloud.com/en/documentation/automation_studio/using_automation_studio_activities/using_the_query_activity/data_views/data_view_open/

You can then select the open events for that specific email, and use the Subscriber Key to inject the recipient into the journey.

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