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Tagged with facebook servicecloud
3 questions
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Unit tests for MessagingSessions in Service Cloud
I'm struggling with writing apex unit tests for my new Messaging Channel. I just configured Facebook Messenger as new messaging channel for existing OmniChannel.
When someone is starting conversation ...
- 11
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2
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Facebook to Salesforce Sales cloud / Service cloud Integration
1) First question, can we Integrate FACEBOOK and Sales cloud via API or any app?
2) I have a page fan page in my FACEBOOK account, can I bring them [who liked, subscribed to my page] as LEADS/...
- 2,040
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Salesforce Social Customer Service: "reply" link in Social Post is not working
I have enabled Social Customer Service and installed starter pack.
I created one facebook page and added that page in SOCIAL ACCOUNTS under social customer service settings.
When a user posts ...
- 5,803