All Questions
Tagged with chatter-feed case
8 questions
0
votes
1
answer
125
views
How to update first response date field(custom object) on case object
Hi am new to salesforce and I have a task
I have to capture the first email date sent from case - meaning the date from chatter feed and populate it to a field.
Should I use a flow or trigger for this ...
- 11
0
votes
0
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22
views
Can i edit locked sentence in feed filters status change?
[![.][1]][1]
This is way I can see when case update, I need to see the the thing that updated in this line. But to see that I have to click the drop down arrow in the left side
0
votes
1
answer
1k
views
Populate Case Subject in Chatter feed post
We are using salesforce cases and Case owners have been using Chatter to ask questions about the case. The problem is that chatter messages sent from cases only show the case number in the email. ...
- 265
1
vote
1
answer
2k
views
Add Feed to Case Lightning Record Page
I mistakenly deleted the Feed From my Case lightning Record Page.
What component do I need to use to restore this?
- 463
1
vote
1
answer
1k
views
How To stop feedItem for status field on Case?
I have enabled feed tracking for Case. But the status field is not set to tracking. But I am still able to see the feedItem on status changes.
Please, let me know if I am missing anything or it can ...
- 979
4
votes
1
answer
10k
views
Set Default "From" address for email sent through Chatter Feed
I've created an Organization-Wide Address (Corporate CC) and I want this email to be the default "from" address when an operator send an email through the case Chatter Feed
as you see from the image, ...
- 93
-1
votes
1
answer
715
views
trigger on case feedItem when a chatter post is going on case it also receive by case team members [closed]
my need is that any time any chatter post is going on case Case Team Members should also receive it.
i am using entity subscription for it?
Basically here i want to do whenever some one insert a ...
- 7
0
votes
0
answers
262
views
Unable to update case via quick actions
in my sandbox, I have a custom profile based on sales standard. I can update case records via the detail page (even when I'm not the owner of the record). However, when I try to update such record (...
- 61