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This is way I can see when case update, I need to see the the thing that updated in this line. But to see that I have to click the drop down arrow in the left side

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  • Sorry, but I don't get your question. Whereas your title indicates a question regarding editing locked items, your text seems to be about the lack of instant visibility of the thing that updates something. What have I missed?! Commented Jul 11, 2022 at 18:17
  • Instead of this line "Case status updated", Can I have the title of the thing that got updated? Currently the updated thing is visible when i click the arrow head in left side. I want to see it directly Commented Jul 15, 2022 at 7:23

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