There is a similar question about this but it does not have helpful answer to solve my problem.

So I registered an event and set that event in the journey builder to send push notification once i have triggered the event.

This is the sample log that my app sends when i tried triggering the event, being Connection Error as the event i am trying to trigger. As i have mentioned, I have registered this event and created a journey builder when this event happened.

2022-04-08 01:30:22.620487+0900 Luna[15983:967597] [module] log: No triggers for key Connection Error in event <CustomEvent: 0x280496fe0> file: MarketingCloudSDKEvent.m line: line: 923

any ideas how to debug?

  • Open a support case.
    – Bill Mote
    Commented Apr 8, 2022 at 11:52
  • Hey, did you find any way to resolve this? Commented Jun 28, 2022 at 8:39

1 Answer 1


I asked the same question to support and was told to upgrade to Marketing Cloud SDK v8 which fixed the issue.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .