I have a contact who was opted into KEYWORD1 and has opted out of SMS by texting "STOP". Next to the keyword, under subscriptions, it says Not Opted In. This person was then added to KEYWORD2 via import definition and next to keyword 2 under subscriptions, it says Opted In and he started receiving SMS again from us. Is this the expected behaviouir?
I'd like to confirm that re-importing contacts via the import defitinion re-opts in contacts in MobileConnect after they have opted out by texting STOP keyword?
In addition, is there any other ways re-optin can happen?
Thanks in advance!