1

I have 2 process builders. Both are tied to the Case object. I want to process builder #1 to invoke process builder #2. process builder #2 is active. However when I search for the name of process builder #2, it says there are no results. Any ideas?

enter image description here

1 Answer 1

4

You can only invoke another process when it's created with the setting "The process starts when" is set to "It's invoked by another process". Processes that are configured to launch when a record changes or when a Platform Event is posted cannot be launched by other processes.

enter image description here

You may also consider factoring common functionality for the two Processes into an autolaunched Flow, which both processes can launch.

0

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .