I have an Approval Process on Case object. I would like to track the name of the Actual Approver on a custom field 'Actual Approver Name' once a record has been Approved. Any ideas on how to carry out this using Process Builder /Flow? I do not want to use a trigger for this if I can avoid doing so.

  • Would it not just be a case of updating the lookup with the current users Id, with the assumption that you know what your criteria is (presumably something like status = approved). – Girbot Jun 24 '15 at 9:52

You can create field updates for each step's approval action. In field update, update your custom field 'Actual Approver Name' with logged in user's Name. I think it will work as expected.

  • To add to this, I have created a text field that stamps the id of the approver to a field 'Approver ID Stamp'. Then using this field to update the lookup. Thanks for your help. – Clehan1 Jun 24 '15 at 13:16

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