is it possible to use automation studio to send an email and send tracking information back to salesforce? We can't see an option to send tracking data back to salescloud as we do in Journey builder.
Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.Sign up to join this community
At present, this is not possible. The current requirement for tracking to appear in Salesforce Core is the following:
It is the last part here, that the user-initiated emails fails to comply with at present.
/* UPDATE */
When you have your users integrated, you will see an activity in Automation Studio called "Salesforce Sends" - using this method will also send tracking back to Salesforce as IERs