I would like to send an email alert everyday until the picklist is updated.
Scenario: When my agent selects a picklist of "email" it will send "A" email alert to the email desired.
However, I would like the email to alert them everyday until the agent updates the picklist again. I do have a date stamp called "Email Date" so I can track how long they take to update the record.
Can a workflow time trigger help me on this? If so, how can I do this?
Thanks in advance
EDIT: I made this workflow rule.
- Created a WF rule
- Criteria Status = Email & Email Date = Null
- Created a Time-Dependent Workflow Action of Email Alert 30 Days after Email Date
Will this work? Will this email alert them everyday until the picklist status is changed?