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Field Service Lightning is a powerful, customizable set of features that you can use to set up a mobile-friendly field service hub in Salesforce. It includes the objects involved in inventory management and work scheduling, such as Asset, Service Resources, Territories, Service Appointment, and Work Order. Also included are the managed package which performs scheduling optimization and related tasks and the iOS and Android mobile apps.

1 vote
1 answer
6k views

Why am I unable to delete a Service Resource record?

I am trying to delete a Service Resource record but there is no delete button anywhere. Whether I have the record selected, or click the drop down menu next to it, or look in the quick actions / butt …
DC-Fencer's user avatar
  • 307
1 vote
0 answers
1k views

Standard Field not available for Roll-up Summary

I am creating a series of Roll-up Summaries on the standard WorkOrder Object, summarizing the standard TotalPrice field on the WorkOrderLineItem Object. However, this field does not appear on the lis …
DC-Fencer's user avatar
  • 307
1 vote
0 answers
1k views

Auto Generation of Work Orders from Maintenance Plans Failing

We are trying to get auto generation of Work Orders and Service Appointments working, however when we try to generate Work Orders with the following generation types it always fails: Work Order Gener …
DC-Fencer's user avatar
  • 307
1 vote
1 answer
430 views

Field Service Lightning Mobile App - Pushing Data during Maintenance Window

Our instance is having scheduled maintenance performed in the next few months that will render our data Read Only for 1 hour. We have Service Resources updating Work Orders and Service Appointments …
DC-Fencer's user avatar
  • 307
1 vote
1 answer
5k views

Flow failing in Field Service Lightning Mobile App but not when run in Browser

I have a flow that is setup to be ran through the Field Service Mobile app. Recently I have made some updates to it, specifically having two fields that are set by the flow be set by formulas instead …
DC-Fencer's user avatar
  • 307