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The Salesforce Marketing Cloud is the leading 1:1 digital marketing platform, connecting companies with customers in entirely new ways. Platform APIs and SDKs enable developers to manage and automate marketing campaigns and extend the Marketing Cloud with integrated apps and app extensions.

0 votes
1 answer
92 views

Update SingleSalesforce Object if subscribers are lead or contacts

I have 2 opt-out flags in Salesforce at level of Leads and Contacts. I would like to update subscriber preferences based on these two types. The opt-out process will be implemented in a Cloud Page for …
Jonatan's user avatar
  • 77
1 vote
0 answers
1k views

Journey Builder Decision Split CONTAINS Operator

My client wants to create a filter decision split within the journey in a field that contains 4000 characters, with the operator CONTAINS. The question is: whats is the efficiency of performing this o …
Jonatan's user avatar
  • 77
1 vote
1 answer
9k views

Update Mobile Connect SMS Opt In/Opt Out status with imports to MobileSubscription

My client has their own LOPD legalese database, and they want to update the standard logic that Marketing Cloud has when a subscriber perform an SMS Opt-in/Opt-out. The solution to implement that is …
Jonatan's user avatar
  • 77
0 votes
0 answers
340 views

UPDATED -Email activity fails to send to contacts that are entering into the journey

The use case is: -Contacts are entering into the journey when an event occurs in Sales Cloud, with their email address correctly. -When contacts come to email activity, it seems that they have rec …
Jonatan's user avatar
  • 77
1 vote
1 answer
769 views

How to integrate Marketing Cloud within Salesforce? [closed]

I've watched some videos from Salesforce viewing that Marketing Cloud is integrated within Salesforce.com. Here an example: How is it possible to do that? Marketing Cloud Connector do not give us t …
Jonatan's user avatar
  • 77
3 votes
0 answers
343 views

Using Zapier Activity within Journey Builder

I´m triying to create a Zapier's custom activity within Journey Builder, but I´m having problems to show it in SFMC, pulling me the followin error: "One or more custom activities failed to load. Veri …
Jonatan's user avatar
  • 77
1 vote
1 answer
1k views

Update to "undeliverable" status from subscribers

I was facing the issue of importing a list to "All Subscribers" with the status Undeliverable. The problem is that the keyword "Undeliverable" do not exist in order to update the subscriber status. I' …
Jonatan's user avatar
  • 77