Questions tagged [behavioral-triggers]

SFMC Behavioral Triggers for abandon browse, abandon cart and abandon wishlist leveraging the collect code

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Einstein Recommendations - How to Import Offline or Historical Data Feeds?

How does one go about importing an offline or historical data feed of purchases into Marketing Cloud? Reading the documentation I know it can be done: https://help.salesforce.com/articleView?id=sf....
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In Behavioral Trigger, can we get total cart value in Marketing Cloud?

I have tried to decrypt data field using following api. https://[mid].recs.igodigital.com/[mid]/trigger?item_count=10&include=ProductType|Color&sort_by=item_order&sort_direction=asc&...
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211 views

New behavioral triggers Abandoned Cart block showing one product twice with regular and sales price

We are using the new Behavioral triggers block and we are having an issue... Most of the time, the product is showing twice. It appears to be showing the Master and Variant from the catalog. But I ...
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146 views

Does the Collect Tracking Code work across multiple websites?

The use case: I want to push website activity via the Collect Tracking Code into Marketing Cloud. I want to push data from multiple websites into a single Marketing Cloud business unit. Each website ...
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149 views

How to get the SFMC abandoned cart link to go to the abandoned cart page and not to the products page?

I have implemented Abandoned cart Behavioral trigger and its working fine. But when the customer receives the Abandoned cart email and clicks it should redirect to the rebulit cart URL, instead of ...
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Problem : Behavioral trigger abandon basket

I try to set up the behavioral trigger on the abandoned basket. I created the product catalog with the required fields including the product_code which seems important. I made sure that avaibility on ...
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1answer
86 views

Product Catalog for Behavioral triggers - product links need to be individual links?

We have been setting up Behavioral Triggers and following instruction. We have created and uploaded file with all product but were wondering if it's going to work because we don't have individual ...
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2answers
512 views

Edit behavioural trigger content block: productLink

I am currently in the process of implementing behavioural triggers content block. I have a scenario in which the default product link from product catalog refers to a certain region that will not ...
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429 views

New Behavioral Triggers No Data in Data Extension

Has anyone used these yet? Very new, they just released them within the past couple of months. I have collect tracking code installed and I am seeing that carts are tracking in Web and Mobile ...