I currently have an Email Alert setup as the output from a Workflow when a new record is created. This is all working fine.

However, I would like to be able to change the 'from' email address.

It shows my email address, but i dont want to display my email address .

Ideally I would like this to be 'no-reply@my_company_domain'.

How can i acheive this?

Thanks Shailu

1 Answer 1


Go here: Setup > Email Administration > Organization-Wide Email Addresses

You can set up email addresses and make them available to all or specific user profiles. Once verified, the address will be available as a from address for email alerts.

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Also the default user for workflow is configured in workflow>settings

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Since you are the user the user email Id of yours is picked .Instead add a org wide address

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  • do you have any idea any possibility of changing from email address of case assignment email notification?
    – goodForce
    Jan 20, 2014 at 3:55
  • @Mohit - I don't see workflow & approval setting. Could you please let me know how we can go there? Please mentioned the path. Jun 1, 2017 at 6:45
  • @user4567570 It's called Process Automation Settings in Lightning: login.salesforce.com/lightning/setup/WorkflowSettings/home Sep 16, 2019 at 7:20

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