I am working with the approval process. When the workflow send the email alert to the user. The mail contains the reply-to email adrress which is wrong. I want to remove that option OR set it to the correct address.

I dont know from where it is coming. Please help !!!!! enter image description here

1 Answer 1


When we send email from Workflow we have an option to send from email address. You can change it from there.

enter image description here

You will find this option in email alert.

  • Hi Sharma, Thank you. Actually this from email address and Reply-to email address are different. You can set this Reply-to option in the email template like:<messaging:emailTemplate subject="{!relatedTo.Deal_Copy_Deal_Name__c}, {!relatedTo.Deal_Copy_Deal_Id__c} sent to you by {!relatedTo.Deal_Copy_Submitter__r.Name} for approval. ref:{!relatedTo.Sfdc_Record_ID__c} " recipientType="User" relatedToType="Approver_History__c" replyTo="{!$Label.DealApprovalReplyTo}"> in the meta data file.
    – JURY
    Oct 5, 2018 at 10:38
  • Here I have given the wrong address in replyTo field
    – JURY
    Oct 5, 2018 at 10:39
  • @Jury yes we can set it from there as well. If we don't set it there then it pick address from here. Oct 5, 2018 at 10:45

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