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I want to send email to all the users in a public group from initial approval action. How can I refer individual user's name in the email template? I tried {!Receiving_User.field_name} merge field in custom email template, but it isn't working.

I read that the {!Receiving_User.field_name} and {!Sending_User.field_name} merge fields work only for mass email. Doesn't sending emails to public group come under this category?

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Have you tried {!Target_User} ?It is available in the list as Workflow Target User .

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