I want to send email to all the users in a public group from initial approval action. How can I refer individual user's name in the email template? I tried {!Receiving_User.field_name} merge field in custom email template, but it isn't working.
I read that the {!Receiving_User.field_name} and {!Sending_User.field_name} merge fields work only for mass email. Doesn't sending emails to public group come under this category?
