Skip to main content
Salesforce

Return to Question

Tweeted twitter.com/StackSalesforce/status/1255829251741356032
replaced http://salesforce.stackexchange.com/ with https://salesforce.stackexchange.com/
Source Link
Community Bot
Community Bot
  • 1

We have a private Salesforce Community built on Spring 16 Napili community template. Regular community members are not able to see articles. We followed the steps from this questionthis question for the custom Customer Community profile these users are using, but this has not helped. That is, we have verified the profile has read access to the Article Type.

We have also made the data categories visible to this profile.

What else do we need to do to make the articles visible?

We have a private Salesforce Community built on Spring 16 Napili community template. Regular community members are not able to see articles. We followed the steps from this question for the custom Customer Community profile these users are using, but this has not helped. That is, we have verified the profile has read access to the Article Type.

We have also made the data categories visible to this profile.

What else do we need to do to make the articles visible?

We have a private Salesforce Community built on Spring 16 Napili community template. Regular community members are not able to see articles. We followed the steps from this question for the custom Customer Community profile these users are using, but this has not helped. That is, we have verified the profile has read access to the Article Type.

We have also made the data categories visible to this profile.

What else do we need to do to make the articles visible?

Source Link
Swisher Sweet
Swisher Sweet
  • 5.1k
  • 10
  • 66
  • 115

Articles not visible to Salesforce Community members

We have a private Salesforce Community built on Spring 16 Napili community template. Regular community members are not able to see articles. We followed the steps from this question for the custom Customer Community profile these users are using, but this has not helped. That is, we have verified the profile has read access to the Article Type.

We have also made the data categories visible to this profile.

What else do we need to do to make the articles visible?