I've created a process in Process builder to coincide with a workflow. The idea is to create a new opportunity ( time based ) once the criteria is met after the workflow has been triggered. For example,
Workflow automates a process to send email alert 275 day from close date. The workflow also updates a field labeled "Renewal Reminder Sent" to True. The process builder criteria is set to match the workflow criteria but to make it time based I added field "Renewal Reminder Sent" = True , I've also added another custom field to have the process builder run once.
The Sandbox works flawlessly, but the production does not work. It doesn't create/clone an opportunity - although the workflow works fine. I've checked the field security and compared it to the Sandbox all good. I use the same account on both instances. What am I doing wrong here? BTW :the Process builder works if I manually edit and save the record when the "Renewal Reminder Sent" is set to True.
But the Sandbox does it automatically as soon as the workflow updates the field, the process builder also initiates the create record action without me having to touch the record.
I deployed everything from the Sandbox to Production using outbound set changes.