I have encountered an issue where push notifications are sent to all active DeviceIDs associated with a contact by default. While this behavior ensures broad coverage, it introduces several challenges:
- Reporting Discrepancy: The reports show a higher number of sent push notifications than were actually intended, since every DeviceID linked to a contact receives the push.
- Unnecessary Notifications: Some devices might no longer be actively used by the contact, leading to redundant notifications.
- Campaign Efficiency: For specific use cases, I only need to target one DeviceID (e.g., the most recently registered device or a specific one).
Question: Is there any way to configure SFMC (within Journey Builder or Mobile Studio) to send Mobile Push notifications only to a specific DeviceID rather than all DeviceIDs linked to a contact?
