I am having problems with sending list mails. I have Enable privacy settings for emails. So if a lead has Email Opt Out, that lead will not receive the email and the sender will receive the email This person didn't want to be emailed.

The problem is, even if the leads have Email Opt Out option unchecked, I am getting the same error. Send list mail for Contacts with individuals that have Don't Market option unchecked is working fine. I noticed that Email Opt Out and Enable privacy settings are not connected. To make Leads behave like a Contact's Don't Market is my only option to create Individuals for Leads?

1 Answer 1


The only easy way is to create an individual record for each lead and in the lead trigger set don't market of individual to the same value of email opt out of lead.

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