Questions tagged [data-protection-and-privacy]

Filter by
Sorted by
Tagged with
0 votes
1 answer
25 views

How to know if the managed package is comply with Privacy shield framework?

Is there any possibility/link to understand if the managed packages that we installed/built are complying with privacy shield framework? I didn't see any links or documents which shows the details on ...
user avatar
  • 500
0 votes
1 answer
34 views

Unable to send list mails to leads with email opt out unchecked

I am having problems with sending list mails. I have Enable privacy settings for emails. So if a lead has Email Opt Out, that lead will not receive the email and the sender will receive the email This ...
user avatar
  • 456
1 vote
0 answers
55 views

Controling privacy in Einstein Email Recommendations (Personalization Builder)

I'm trying to understand the mechanics of Email Recommendation, especially in terms of privacy. I have a client keen to get it working, initially only Content Catalogue. A former colleague left a ...
user avatar
1 vote
1 answer
58 views

Setting Data Privacy modes from Android MarketingCloud SDK

I need to be able to set one of 3 data protection modes from an Android client that uses the MarketingCloud SDK. I understand based on this that there is no way to do this via the SDK directly, and ...
user avatar
1 vote
1 answer
219 views

Managed Package: Subscriber Support via LMA - Access to protected settings and custom metadata

Let's say, we had LMA (License Managing Application) configured for our managed package and subscriber granted us permission to log in on their behalf via Subscriber Support tab. If we logged in, ...
user avatar
  • 2,713
1 vote
0 answers
53 views

getDescribe Failing on Individual Object Id in Tests (Data Protection and Privacy)

My tests of methods using dynamic SOQL queries stopped working after enabling Data Protection and Privacy. I receive the following Exception: FATAL_ERROR caused by: System.SObjectException: Field ...
user avatar
2 votes
2 answers
370 views

Encrypting PII data with our own keys

I'm new to Salesforce and working on a problem being raised by my team. They have a requirement to encrypt all PII passing between our systems and Salesforce . Our company only allows for this data to ...
user avatar
1 vote
2 answers
1k views

Mask sensitive data in production

Is anyone aware of how to mask sensitive data within the GUI? I have seen some mention in Sandboxes,but wanted to see if anyone was doing this in production? Thanks!
user avatar
0 votes
1 answer
131 views

How can I format Street Address with AMPscript for privacy reasons?

I'm wondering if there is a way to format a street address with AMPscript to remove the street/apartment number? Currently looks like in email: Palace View, 2-6 Some Rd, East Suburb, KX8 9X, Country ...
user avatar
2 votes
0 answers
30 views

How to encrypt certain fields in managed packages

are there alternatives to encrypting personally identifiable data in fields that are not encrypt able through Shield?
user avatar
  • 5,176
2 votes
0 answers
48 views

Did Salesforce remove FLS visibility for HasOptedOutOfEmail and HasOptedOutOfFax during a release update automatically?

I'm pretty sure my code was querying these some time ago inside a dynamic SOQL query. Today I can't query them anymore because FLS seems to be removed from the Admin profile that I'm using. Easy ...
user avatar
  • 33.5k