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Is the Knowledge Tab available in a sandbox? I am trying to add the Article and Knowledge Tabs on to the App in sandbox but I couldn't find Knowledge Tab.

I have enabled Knowledge User and created Article Types. I have all permissions.

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  • Do you have it on production ? I think it's part of the service cloud and needs to be enabled per org if it wasn't enabled on production when you did your sandbox create/refresh.
    – Samuel De Rycke
    Commented Mar 20, 2014 at 8:21
  • I'm testing it on sandbox directly.
    – user7447
    Commented Mar 20, 2014 at 8:24

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Is the tab visible to your profile? For the article management tab you would need the "“Manage Articles" permission.

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