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On the Case object, I was able to set up the Chatter component and when I type something but don't send the email, it's saved automatically as a draft.

I need to enable that on Opportunity as well.

On Opportunity: I was able to see the send email composer on Activities component, but drafting is not available. I wasn't able to add the Email action on Chatter.

Does anyone know a solution for this?

Thanks.

  • Case Feed uses a different email composer than what is used in the rest of the org. Not certain there's an alternative that will work for this unless you specify a different email composer. – crmprogdev Nov 1 '19 at 6:21
  • It's the same Chatter component though, and I was hoping this is configurable somewhere in the setup, but I get that the case feed is a different thing. Thanks. – necejfvr Nov 1 '19 at 8:01

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