In Advertising Studio I'm building a audience in facebook to test the functionality and I'm receiving the error message bellow. I've search for some miss configuration that i've done, but I cant reach the answer

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Does anyone has any idea how to fix this before I'll contact Salesforce support?

2 Answers 2


The error seems to be self explanatory. Do you own the facebook page that you are trying to integrate with AB

  • Yes, I do. I don't know if there's something else to configurate in facebook, but I am the owner Commented Oct 29, 2019 at 13:39

Posting useful Salesforce Ad Studio help article to resolve this error! https://help.salesforce.com/s/articleView?id=000384638&type=1

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