0

Ok, this would seem as a very stupid problem but I have no reason why it happening.

I am in a Developer Pro Sandbox logged in as System Administrator. I need to change the create/edit permissions for account and contacts and also disable the "View the App Setup and Administrative Settings pages" for the Marketing User profile.

However when I go to the profile and respective tabs, the checkboxes for those settings are locked in (disabled).

enter image description here

You can see above the Read, Create, Edit, Delete checkboxes are disabled so I cant change those permissions.

enter image description here

The View the App Setup and Administrative Settings checkbox is also disabled.

Is it because of the fact that I am in a Developer Pro Sandbox so it won't let me change these settings for other profiles?

  • 1
    This is an OOTB Profile and you are limited in the changes that can be done; common practice is to clone Marketing Profile and call it MyCompany Marketing Profile. Or, use another profile with limited features/permissions and extend with permission sets - assigning users to the permission sets – cropredy Jun 25 '18 at 17:19
  • Thank you. I had forgotten about these standard profiles and kept wondering what was going on. – codeinprogress Jun 26 '18 at 3:01
1

This is an OOTB Profile and you are limited in the changes that can be done;

Common practice is to clone Marketing Profile and call it MyCompany Marketing Profile.

Or, use another profile with limited features/permissions and extend with permission sets that grant the relevant Marketing Profile permissions - then assign users to the permission sets.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.