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I'm having a workflow to send an email on satisfying certain criteria on the case object. How can I keep records of emails that are sent from within the case record.Currently none of the emails are being added to the record. Am I missing something? Do i need to use apex to achieve this?

Thanks,

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I am not sure how to track email send for an object. But in Email Log section you can see how many outbound emails has been send.

Please check the link below -

https://help.salesforce.com/articleView?id=000213985&type=1

You might get some clue.

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