0

Does Open CTI works in community ? I couldn't find anything in the documentation of Open CTI right now. Any help will be appreciated.

1 Answer 1

1

To use Open CTI, you'll need more than a Community User License. If I'm not mistaken, it requires at least a Salesforce Platform license and more likely a Salesforce CRM license. Community users are "external" users, not internal users. Open CTI was developed for use by internal users.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .