How to add knowledge article in napili template. I can see only home page could be visible in napili template. Is there any way by which we can add or activate knowledge article for napili template.
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Is knowledge enabled and set up? Data categories etc? This is for another template but should be of help. youtube.com/watch?v=GxDOeA7iay8– Richard NCommented Feb 25, 2016 at 5:51
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2@Richard N that video is no more applicable ,you cannot edit main and other assets in Napili now .– Mohith ShrivastavaCommented Feb 25, 2016 at 5:54
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2 Answers
You will have to set up data categories first
Provide access to your data categories
You will then navigate to the Navigational Topics and associate the Topics with articles
Also make sure your article types are visible to guest as well as community users
answered Feb 25, 2016 at 5:45
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1Thank you very much Mohith. Your answer lead to a chain of configurations that I needed to make. Once done that now I am able to view KA in community. Commented Feb 25, 2016 at 8:35
There is now a Salesforce Trailhead that shows the steps necessary in detail. The Trail is called "Build a Community with Knowledge and Chat" and the specific module is called "Add Knowledge to the Community Using Topics".
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please review the How to Answer section, although this may answer the question, links may become broken, thus it is important to include the relevant section to better address the op's needs.– gllsCommented Sep 30, 2017 at 0:41