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Questions tagged [napili]

The Napili template is a standard Salesforce support community template for Customer Service use cases.

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12 views

How to bypass FLS for Lightning:recordEditForm for Community Guest User

I'm trying to update a Contact record as Guest Community User. Lightning:recordEditForm seems does not allow community guest user to load or save the record, and gives me following error on community ...
2
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1answer
189 views

Adjust the height of the VF page component within Napili template

Is there any way to adjust the height of the VF page when it is added as an component within lightning community builder. Below is the VF page settings; And when the page loads in the community, it ...
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2answers
231 views

Conditional lightning components rendering in community

We have a lightning community for partner registrations with users from multiple profile types. We need to change the contents of the Home page based on the current logged in user. Currently I'm doing ...
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1answer
54 views

Napili Community - A Tab using Visualforce Page

I am trying to add a tab using visualforce, but don't see an option to add tab. My Vf page is lightning checked.
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1answer
60 views

Custom object updated from customer community are not firing email notification?

We have customer service community. Through community the user updates the status of one custom object XYZ to 'Completed'. We have process builder in system which fires the email alert on the update ...
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1answer
147 views

How do we edit Meta Tags for ArticleDetail Template pages in Community?

I cannot Add or edit Meta Tags for Article Detail Template pages in Community.This is happening only for Article Detail Template Page.Is there any considerations on this... Edit Meta Tags options ...
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0answers
159 views

forceCommunity:routeChange Navigation Event Not logging Custom Parameters

I am using the following "navigation events" in a lightning community (Napili template to be more precise) aura:locationChange forceCommunity:routeChange they would seem to complement ...
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1answer
574 views

Lightning Page in Community

I have created a lightning page & enabled for certain app, profile, record type. The page is appearing as expected in lightning experience. My question is, can I use the lightning page (Record ...
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0answers
318 views

How do I make Knowledge Articles visible to the public in a community?

I'm having a tough time making Knowledge Articles show up in the public facing side of my community. I want it to show up with the topics as well as in the search results. If a user is logged in, it ...
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1answer
158 views

Disable button in standard lightning component

I am trying to disable button on a standard lightning component in Napili template. The lightning component is called ContactSupportForm and I want to disable the submit button on the load of that. I ...
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1answer
238 views

Salesforce Napili Community:How to give background color to the whole HTML body section?

I am using the standard out of the box HTML Editor component but I am not able to give background color to the HTML text. The Code I used is: h3 { background-color: green; } <div id="body" ...
2
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0answers
181 views

Multilingual Snap-ins Chat in Lightning Community

We recently internationalized our napili template lightning community using translation workbench and community languages. It's been mostly very smooth but we've hit a snag with our Live Agent support....
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1answer
68 views

Is it possible to reduce file upload size in community builder > User Profile > Upload Photo?

Is it possible to reduce file upload size in community builder > User Profile > Upload Photo ?
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2answers
1k views

How do I show Knowledge Article content in Community page?

I am trying to set up Knowledge in a Community, using the Napili template and the Article Detail page template. I am having trouble getting the page to show just the Article body and not all of the ...
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1answer
333 views

Is it possible to have a background image in Napili template community through point and click?

I am trying to insert a background image for the entire home page and I need to put a rich text editor component over the image with a welcome message. In branding, I am not able to find an option to ...
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1answer
149 views

My domain issue while creating community

I am working on Salesforce customer community. I have created the community using Napili template. Currently we have set Mydomain in sandbox only not in production. we still have community working in ...
3
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2answers
936 views

Community - Navigation Menu - Remove or Change home

I am trying to delete or change the name of the "home" link in my navigation bar. Is it possible remove or change name this button without using CSS? A greeting
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0answers
145 views

“Visualforce Page” Lightning Component in Napili Template for Communities

I am trying to load visualforce page in "Visualforce Page" lightning component in napili template for communities . The issue is that all of the hyperlinks of visualforce page has been updated with "...
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0answers
46 views

Custom multiple design tokens

I have question regarding community. Can I use define custom design tokens per community. For example I will have 3 communities and all of them need other custom tokens. I know that I can solve my ...
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2answers
909 views

How can I include static content in my Community?

I am using the Napili template for my community and would like to reference an image (stored in Static content) from my HTML Component. Is there a way to do this without hardcoding the domain? As ...
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1answer
89 views

Payment Integration Component in Salesforce Community (Napili Template)

We are creating a Salesforce community by using Napili template. In this community, we have a requirement to provide payment integration for product purchase. Can someone suggest if there is an out-...
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1answer
72 views

Display topic name on topic detail (Napili)

I have featured topics on my FAQs page that I use as a "category" for all the articles I store. Clicking a featured article will load the Topic Detail page where all articles under that topic are ...
7
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3answers
1k views

Custom Fonts Not Working?

I am trying to apply a custom font to my Napili Template using Community Builder. I followed the steps laid out in Use Custom Fonts in Your Community. Here's my css definition: @font-face { font-...
0
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1answer
269 views

Community Nav Menu - Community Page

I'm trying to edit the standard Nav Menu component in the Napili template. I am using 'Community Page' but then I'm prompted to enter a URL string. This field pre-populates with something but I can't ...
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0answers
54 views

Community Sharing Sets: Grand Child of the Account

I do have a Custom object: Information__c which is a child object of the Case. As we all know, Case is a Child object to the Account. Now I wanted to restrict(visible to) Informations to specific to ...
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0answers
63 views

Standard RecordType selection on the Napili Community page?

I do have two record types for a custom object. For the User who's having Community User License, I have removed one of them(at the Profile level). Now on the Napili community's page, I do have a "...
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3answers
536 views

How to translate Tabs in community in salesforce

In order to translate the tabs in community should we add the translation text in workbench translation for setup component of navigation menu items? When I add the translation text for the tabs in ...
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1answer
86 views

Handle “Not found” in community

Is it possible handle "Not found" in community. For example when go to some not existing url community should redirect to some page responsible for handling 404 error.
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1answer
1k views

How do I create a custom login page in Lightning using Napili template

Napili automatically assigns login to its own Login page. The template does not appear to allow use of a Custom Login page. Also, the assigned Login page does not import the CMS Connect headers and ...
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1answer
47 views

Community Page Variation Based on Contact Record Field

I would like to make a Community page variation be visible based on the status of a checkbox on users' contact records. Is this possible? Thank you.
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1answer
43 views

Visibility Problem on Community Featured Topics Questions

I have a Napili Community setup with Featured Topics. My portal users cannot see questions that anyone else posts to the Topics. They can see their own posts. I do not know what rights, sharing, ...
0
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1answer
275 views

Lightning component shows toast message in community builder

I've created a Lightning component which on load, invoke apex function and brings some data. Depending on that data "Error Toast" getting displayed to the user. This is working as expected. I've to ...
2
votes
1answer
143 views

Possible to Remove list-style in Napili HTML Editor?

I have worked with CSS for quite a long time and am familiar with how to remove the bullets from a list. I've tried to dig out all the tricks I know of, ratcheting up the specificity of my selectors, ...
1
vote
1answer
413 views

Inline Visualforce page is displayed as a link in Community, any idea why? and how to remove the link behavior?

We have below simple example visualforce page (to be used as inline VF page for Opportunity). <apex:page standardController="Opportunity" > This page doesn't have any content. </apex:...
1
vote
1answer
235 views

Napili - Article content missing from Article Content Component

I'm using the Napili template in my community and I pulled in the Article Content Component to use on my release notes page. The problem is that the content/body of the article is not showing when the ...
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0answers
159 views

Napili - Customize Topic Detail Page Based on Selected Topic

I'm setting up a community using the Napili template. I'd like to use the Featured Topics component on my home page, but I'm having trouble with it. When I click on a topic from that component, it ...
4
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2answers
1k views

Lightning Community, can i make change password Lightning Page, not VF?

We have Lightning Community, with only lightning components (no Visualforce). But when we try to modify default ChangePassword page (one were you enter your new password and password confirmation), ...
0
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1answer
325 views

Missing Self Register Lightning Component in Sandbox

I've enabled community in Sandbox and used Napili community template for community Builder. We need to implement Captcha process in Self Register Page. So we need to edit Standard Self Register ...
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0answers
158 views

Salesforce Napili Lightning Community - how to get rid of URL parameters

Is there a way in a Lightning Component to tell it to remove the parameters from the current URL? If I add parameters at some point during navigation, Salesforce keeps those parameters through the ...
0
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1answer
628 views

Related Articles list is not visible for guest user

I am using Related Articles list component in Napili community. It is visible only for logged user. The component is not visible for not-logged-in user. Edit: Also, the issue seems to be with ...
0
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1answer
397 views

Hide Navigation Bar on Guest users for Napili Community

I have custom community pages built with the community builder that is being linked on the navigation menu in my header bar. However, I'd like to hide some navigation menus in the header bar for guest ...
0
votes
1answer
129 views

How can report width be increased in a Customer Service (Napili) Community?

In Salesforce, reports display at almost full width on a 1920 x 1080 screen, 1878px to be exact. However, in our Customer Service Community, reports show at a width of 1109px (in the report summary ...
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2answers
957 views

apex:slds is not working in Napili Community

apex:slds tag works in Lightning Experience where as it is not working in Napili Community.This visualforce page is added as action button. <apex:page standardController="Account"> <apex:...
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0answers
56 views

Napili Community landing on error pages in Microsoft Edge that are real

I'm having this issue where when users navigate to certain pages on my napili community site, they land on our standard error page. There is nothing wrong with the URL though. If the user refreshes ...
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0answers
200 views

Automatic pop up appears on clicking on custom button

I have a Url custom button, and for some record types, a pop-up appears on Napili Community after clicking that button. Accept Button url: /XXXX/X/acceptreferral?recordId={!Service_Request__c.Id} ...
0
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1answer
74 views

check whether you are in community home page or not

I am using Napili Community template and I want to check on load whether the user is on the home page or any other page? Is there any option to check like that?
4
votes
1answer
897 views

visualforce list button not working in Napili Community

Visualforce list button is working in lightning experience whereas the same button is not working in Napili Community.I have enabled Available for Lightning Experience, Salesforce1, and Lightning ...
6
votes
1answer
921 views

Lightning Community (Napili) URL parameters

We have lightning community in our Salesforce org, and there are multiple custom pages created. Often we pass parameters through URL. Examples would be: https://<_community-url>/s/my-orders?active=...
4
votes
1answer
160 views

Hiding Standard fields from the Record creation window - Napili Template

Seems straight forward: Field Level Security to hide the fields, but this seems like, we cannot make disable the Read permission(as it always defaults to checked): Created By, Last Modified By, Record'...
0
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1answer
353 views

Has anyone successfully embedded the LiveAgent script into a lightning component? [duplicate]

I'm trying to integrate LiveAgent into a Salesforce Napili community that is built entirely using Lightning Components. If I embed the script using: LiveAgent doesn't load or show up at all in ...