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I have an email template used in an approval process for the first approver/entry. the users want it to just be addressed to the first name, not the full name of the approver but I don't see any way to do that. There aren't many choices for pulling in the approvers user data:

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Wondering if anyone has any ideas if this can be done somehow?

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  • You might want to try using the {!User.FirstName} {!User.LastName} since the one who approves the record will be the one triggering the email alert for the approval process. Related KI Commented Aug 12, 2022 at 10:01

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I ended up creating formula field to pull just the first name and hid it from the page layouts.

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