1

I have a scenario where a specific Custom profile users , they can see the notes and attachment section in the Order object. However when they click on the Attachment it shows them Insufficient privilege.

How can I provide them access? I tried to find it by editing the profile but could not find.

Improve this question
4
  • See this question salesforce.stackexchange.com/questions/10339/… which may help
    – Rob Cowell
    Commented Jan 11, 2017 at 14:48
  • @RobCowell it was not my question, My users can see the Notes and Attacment section, But when they click the attachment they get this message
    – Samuel Robert
    Commented Jan 11, 2017 at 14:52
  • 3
    Understood, but there's a comment on that question that relates to the underlying sharing model for attachments and how they relate to the parent object. May be worth a look. Comment in question is at salesforce.stackexchange.com/a/11345/1027
    – Rob Cowell
    Commented Jan 11, 2017 at 14:54
  • 2
    It partially depends on how the attachment is actually stored. If it was uploaded in Lightning Experience, it's stored as a Salesforce file which can be shared w/o sharing access to the parent object. If it was uploaded in classic, there's a setting under Setup->Customize->Salesforce Files->Settings->General Settings to indicate if it's actually loaded as an Attachment object or as a Salesforce file (ContentVersion object)
    – Jochen
    Commented Jan 11, 2017 at 16:11

0

Reset to default

You must log in to answer this question.

Browse other questions tagged .