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Results tagged with opencti
Search options questions only
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user 7125
Questions relating to Salesforce Computer Telephony Integration (CTI) API. Use it for questions related to code, call center configuration or general telephony integration.
3
votes
1
answer
4k
views
Click to Dial not enabled in open cti adapter
I have followed the
https://developer.salesforce.com/page/Open_CTI
documentation and updated the softphone url to reflect the current org domain.
Added users to manage calls.
Now I can see call ic …
- 3,212
2
votes
1
answer
714
views
Is it possible to intervene between click to dial and actual phone call?
This is regarding Click to Dial functionality and Open CTI Connector.
I have a usecase where when the user clicks on phone number, call gets initiated and user will get connected with the number call …
- 3,212