Basically we are over limit and I did some investigating but I am still baffled as to how.
I checked contact builder - email and mobile and we have a total of 1.7 million contacts.
Our limit is 1.5 million, but apparently we are over by 400,000 (1.54M)?
MC counts Contact Keys as individual records and they are unique, so by that logic there should be no duplicates correct?
My question is, is there a way for me to figure out if there are any duplicates and to gain a much more specific answer as to how our total is calculated. I see 1.7 contacts total in Contact Builder - All contacts, but apparently we are at 1.54m total contacts.
If someone uploads a list of contacts as a DATA EXTENSION using say an email, would that be counted towards our limit?