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I am working on Field Service Lightning and facing some issue. When a Service Appointment is assigned to a Service Resource(User) that Service Appointment should be visible to Service Resource in FSL Mobile App as well as in Salesforce , this is working fine , but issue is that not all the assigned Service Appointments are visible to Service Resource , this is driving me crazy , if this is visibility issue then Service Resource should not be able to see any Service Appointment , but some Service Appointments are visible and some are not. I am not sure how to debug this issue.

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  • Are you using sharing rules?
    – Phil W
    Commented Nov 23, 2019 at 23:03
  • Yes i have set Default Internal Access to Private for Service Appointment object.
    – Harry_G
    Commented Nov 24, 2019 at 13:10

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Reset to default

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