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I'm trying to create a process that will create a task when a specified date field = today(), which doesn't seem to work.

Use Case. Opportunity is closed/won. After the agreement is signed and all business processes are done, a "go live date" field enters a value (for when the spcified office tentatively becomes a partner). I want to set the process to fire when the "go_live_Date__c = TODAY()", which would then create a task to the relationship manager.

What I'm finding out is that unless the opp is saved with the "go live date" of "today" (not a future date), it won't fire off the task.

I tried to modify the process by giving the criteria of:

Status = Closed Won && go_live_Date__c != false

at which point, do a time based workflow to fire off when the "go_live_Date__c" is 0 hours from the go_live_date value. But that didn't work either.

Is this possible?

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  • You will need a DML event (i.e. an edit) to fire any workflow/trigger/process. Sounds like you want either a time based workflow rule/process builder. So when go_live_Date__c != null schedule the action on the date entered into go_live_Date__c
    – Girbot
    Commented Dec 4, 2018 at 13:39

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You definitely need a time-based workflow for this. You set the due date to the to the go_live_Date__c

Your criteria will be Status = Closed Won && go_live_Date__c != null

That was as long as the status is Closed Won and there is a date in the go live then it will fire on the date that the go live field is set for.

What happens with time-based workflow is that they re-evaluate at the time they are due to trigger so if for whatever reason your status is no longer closed won then it won't fire, which is quite useful.

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  • +1, though process builder can do this, too.
    – sfdcfox ♦
    Commented Dec 4, 2018 at 14:34
  • I'm constantly pulling rookie mistakes. It didn't work yesterday since I didn't create a new opp after updating the process. Created a new one today and saw the process in flows pending, so I should be good!
    – tDactyl
    Commented Dec 4, 2018 at 15:40

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