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I am able to get first page Knowledge Articles using REST API.

https://XXXX.my.salesforce.com/services/data/v44.0/support/knowledgeArticles

The result has articles for page 1

"currentPageUrl": "/services/data/v44.0/support/knowledgeArticles",

"nextPageUrl": "/services/data/v44.0/support/knowledgeArticles?pageNumber=2" ....

But when I try to get articles for page 2 using the nextPageUrl above, I get {"errorCode":"NOT_FOUND","message":"The requested resource does not exist"}

Any idea how to get all the Knowledge articles?

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  • How many responses are you getting back from your initial call? What happens if you set page size to 100? (https://...../services/data/v44.0/support/knowledgeArticles?pageSize=100) Does the response come back with a null nextPageUrl?
    – Shane Steinfeld
    Commented Oct 6, 2018 at 11:17
  • Hi Shane, I get 20 articles in the initial call. I know there are hundreds of articles. When I set pageSize=100, I get {"errorCode":"NOT_FOUND","message":"The requested resource does not exist"}. Thanks!
    – Bindu
    Commented Oct 7, 2018 at 12:21
  • Hmm. That's strange. What if you set the page size to something less than 20? Just want to make sure we're doing that part right first.
    – Shane Steinfeld
    Commented Oct 7, 2018 at 13:27
  • I get the same error for page size 5 {"errorCode":"NOT_FOUND","message":"The requested resource does not exist"}
    – Bindu
    Commented Oct 8, 2018 at 12:05
  • Shane, the issue was with URIBuilder I am using. builder.setPath("/services/data/v44.0/support/knowledgeArticles"); builder.addParameter("pageSize", "10"); works. The following did not work builder.setPath("/services/data/v44.0/support/knowledgeArticles?pageSize=10"); I am all set. Thanks for your response.
    – Bindu
    Commented Oct 8, 2018 at 13:02

1 Answer 1

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The issue was with org.apache.http.client.utils.URIBuilder I am using.

The following works builder.setPath("/services/data/v44.0/support/knowledgeArticles"); builder.addParameter("pageSize", "10");

The following did not work builder.setPath("/services/data/v44.0/support/knowledgeArticles?pageSize=10");

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