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I am trying to use dataloader.io to load data into a standard Field Service Lightning object - "Product Request". However I cannot see this object in the available objects for dataloader.

I'm also trying to use Formyoula to map to FSL objects and am having the same problem -- some objects are missing.

Things I have already checked:

  1. My System Admin profile has CRED on the objects
  2. My System Admin profile has read/write permissions for field-level security
  3. My User has the has the "Field Service Standard" license which is supposed to grant modify all access to the Objects I need
  4. My System Admin profile has the "Modify All" setting

What am I missing? Why can I not see some FSL standard objects in a 3rd party connected app?

1 Answer 1

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Did you try with below checkbox Show all Salesforce object? sometimes it may help you to resolve your issue.

enter image description here

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  • thanks that actually worked! However, I'm still unable to see the objects in Formyoula. Is there some sort of Salesforce setting that I have to choose to allow the Object to be retrieved by a 3rd party app?
    – JustinF
    Sep 27, 2018 at 9:33
  • I don't have FSL on my test org. However, can you please check on the object that you try to add formula has a relationship with FSL objects. At the formula, we can not retrieve object unless if they are not related directly or indirectly.
    – chamika
    Sep 27, 2018 at 10:10
  • actually I meant "Formyoula", its a form building & survey tool that I'm integrating with Salesforce and FSL --> formyoula.com
    – JustinF
    Sep 27, 2018 at 10:55
  • Sorry Justin,, I won't be able to help you with that,,,
    – chamika
    Sep 27, 2018 at 11:30
  • Do you know why the dataloader is such a poor tool? It's objectively terrible software.
    – Andy Ray
    Feb 5, 2021 at 19:53

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