I created a lightning component and a quick action that points to that component. Now I dragged that button in the Salesforce Mobile and Lightning Experience Actions section and it does not show up at the top inline with the other button. It shows up as a tab instead.

Anyone knows why? or is there something i did wrong or missed? Thanks!

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1 Answer 1


This is a expected behaviour from salesforce when feed tracking is enabled for cases or work orders, the page-level action menu on those records contains only custom buttons and supported standard buttons. Quick actions appear on the Chatter tab.


So in order to not see the action in the feed on Case or Work orders object record, you need to disable the feed tracking for your case object.

Steps are:- setup--> feed tracking--> select case--> disable it and save

Reference:- https://help.salesforce.com/articleView?id=actions_in_lex.htm&type=0

Hope it helps you.

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