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i have a lightning quick action in my page layout. But the quick action is not visible in Classic View.

however, according to the documentation, it should be visible.

https://help.salesforce.com/articleView?id=actions_overview.htm&type=5

is there any step that i am missing here?

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Lightning Quick Action/Lightning Component Actions is only available in Salesforce mobile app and Lightning Experience. The document you have share have the only describe Quick Action Not about Lightning Quick Action/Lightning Component Actions.

Use the following link for more details:-

https://help.salesforce.com/articleView?id=lightning_component_actions.htm&type=5

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