Hello We have a requirement to create a custom domain for our created commununity in the production org.

So far we have used godaddy to redirect to the custom URL .

So whenever I am typing "shipperman.us" it is redirecting to our community login page


Our requirement is that the redirected URL should be like


How should we achieve this?


1 Answer 1


You want to use a CNAME record instead so that the DNS views www.shipperman.us as an alias for your force.com site instead of redirecting requests there.

In godaddy, you would want to go to your shipperman.us domain, and set up a CNAME record for the www subdomain, set to your force.com site.

  • Our Domain name is "www.shipperman.us" . will it be possible to create a CNAME with the same website name Commented May 22, 2017 at 6:05
  • We have set the CNAME sor the www subdomain and it is rediredcted to the required page only.But our requirement is that the URL should not change .It should be of the form "www.shipperman.us" Commented May 22, 2017 at 10:12
  • @SaswataDas that's what the CNAME record should be doing for you. If you post some screenshots of your setup, we might have a better idea of where things are going wrong.
    – martin
    Commented May 22, 2017 at 10:33

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